Notable Books

In each issue,we identify and briefly describe a small number of books that are insightful about consequential matters and offer new ways of thinking strategically about the nonprofit world.



The World Is Flat: A Brief History of the Twenty-First Century
Thomas L. Friedman
(Farrar, Straus and Giroux, 2006, 488 + vii pp, $27.5)

Thomas Friedman's analysis of the twenty-first century is a best-seller for good reason: it is a remarkably clear-headed and accessible overview of the impact of the confusing and complex array of recent events, trends and circumstances and what they mean for individuals, organizations and countries. The book is a handy, but reliable and insightful, guide to what Friedman deftly characterizes as the "flattening" of the globe.

A New York Times Pulitzer-prize winning reporter and author, Friedman starts out by identifying "ten forces that flattened the world", a convenient but sobering overview of the extraordinary confluence of events and innovations within the short span of almost two decades: the fall of the Berlin Wall and Windows going up in November 1989; Netscape going public in August 1995; the introduction of work flow software in the mid-1990s; the rise of selforganizing collaborative communities also in the mid-1990s; Y2K and outsourcing to India; China joining the World Trade Organization in December 2001 which gave a significant boost to "off-shoring"; the rise of the supply-chain at such companies as Wal-Mart; "in-sourcing", a new form of collaboration and creating value horizontally in which UPS, among others, provides services for other corporations under their name; the emergence of Google and ever increasingly powerful Web-based search capacities; and the arrival of digital wireless mobile devices (or "the steroids" as Friedman calls them). Whew!

It's hard to remember the sequencing of these forces, let alone how quickly they emerged or to fathom the exponential power of their interrelatedness. But it is not Friedman's aim to provide a definitive history or theory of global change. Rather, his strength is providing a fast-paced review of our extraordinary recent history through his signature style of interesting anecdotes, zippy language and succinct interpretation.

Friedman goes on to suggest that a "triple convergence" of factors adds up to a perfect storm of revolutionary economic change. The first is the "creation of a global, Web-enabled playing field that allows for multiple forms of collaboration…in real time, without regard to geography, distance or, in the near future, even language." The second is the emergence of new forms of business and cooperation that utilize the platform created by the Web that are less about command and control and more about connecting and collaborating horizontally. The third is the entry of 3 billion new people into the new, more horizontal playing field, primarily from China, India and other societies that had been only marginal participants in the earlier world economic system.

As a result of this triple convergence, Friedman argues that "global collaboration and competition — between individuals and individuals, companies and individuals, companies and companies and companies and customers — have been made cheaper, easier, more friction-free and more productive for more people from more corners of the earth than at any time in the history of the world" — a view that is perhaps hyperbolic, but undoubtedly accurate.

Nonprofits must be alert and open to the increasingly inclusive, frictionless and transparent world ever more available to everyone around the globe.

The impact of "the flattening world" on nonprofits has been and will continue to be profound, even though many nonprofits have yet to be aware of the full measure of transformation that is happening under their noses. It's not sufficient for a nonprofit to merely have a good website — that's far too passive. It's not sufficient to have a strong information systems platform — that's simply the platform. It's not sufficient to Google — that's just a convenient way to retrieve and sort increasing masses of available information. Like corporations (and governments), nonprofits need to "glocalize", maintaining local presence and focus while understanding and incorporating a global perspective. They must be alert and open to the increasingly inclusive, frictionless and transparent world that is ever more available to everyone around the globe. And they must actively, and enthusiastically, play a part in that world even though it will probably mean they must reinvent themselves to do so.

To listen to some of the critics, though, you would think that globalization was only about the spread of crass capitalism, global brands, fast food, and consumer values all crowding out warm, cozy, thriving local communities, industries, and cultures.… But globalization is not simply about the spread of capitalism of markets or enhanced trade. It is not an exclusively economic phenomenon and its impact is not exclusively economic. It is a much broader, deeper, and more complex phenomenon, involving new forms of communication and innovation. The flattening of the world is about the creation of a global platform for multiple forms of sharing work, knowledge, and entertainment.Worrying about the pulverizing effects of globalization is very legitimate, indeed very important, but ignoring its ability also to empower individuals and enrich our cultural cornucopia misses its potentially positive effects on human freedom and diversity… The iron law of globalization is very simple: If you think it is all good, or you think it is all bad, you don't get it. Globalization has empowering and disempowering, homogenizing and particularizing, democratizing and authoritarian tendencies all built into it. It is about the global market, but it is also about the Internet and Google.
— Thomas L. Friedman, The World Is Flat



Andrew Carnegie
David Nasaw
(The Penguin Press, 2006, 878+xiv pp, $35.00)

Having built America's greatest fortune on iron, steel and muscle, Andrew Carnegie retired from active involvement in business in 1901 to begin a second career as the first modern philanthropist. As engagingly chronicled in David Nasaw's new biography, the "Star-Spangled Scotsman's" achievements as a philanthropist remain astonishing a century later: he founded the predecessor of a major university, Carnegie-Mellon; endowed the Carnegie Institution; funded museums and concert halls; created pension systems for teachers that evolved into TIAA-CREF; provided scholarships for the poor; most famously, provided funds to build nearly 3,000 free libraries worldwide; and funded more than two dozen major American think tanks, foundations and other institutions, all of which continue to confer significant benefits on society.

It is instructive in this current Age of Riches to study the father of modern philanthropy, who made his riches in the Gilded Age.

Born of modest means, Carnegie emigrated from Scotland to western Pennsylvania in 1848 at the age of 13 and with precocious speed became well connected and well positioned, eventually controlling a major portion of the US steel business and becoming the wealthiest individual in America. Carnegie moved to New York City in 1901 and laid out his essential principles of business and philanthropy in The Gospel of Wealth that "he who dies rich dies thus disgraced." He was to retain this remarkably consistent vision for his remaining 29 years and urged the rich to give away their wealth during their lifetimes and in doing so to apply the same entrepreneurial skills and focus that they used in its accumulation. Devoting the remainder of his life to giving away his fortune, he quickly realized the necessity of systematizing what he came to call "industrial philanthropy."

His highly organized office staff not only distributed the funds (in periodic, not lump-sum payments), but also performed research and oversaw the creation of hundreds of boards and advisory panels. With enormous funds at hand, Carnegie never ran out of money and was, at times, frustrated in his inability to give it all away. As a businessman, Carnegie had bedeviled his excellent managers with orders and suggestions, but as a philanthropist, he proved to be quite different: once he had provided money and ensured responsible leadership for institutions, he largely stayed out of their affairs.

A professor of history at City University of New York, Nasaw draws a portrait of a man who loved his adopted country, was acutely aware of how to thrive within its financial, political and social precincts, but preferred action to deliberation — and had a cultural, educational and social impact still felt today. Carnegie's philanthropic techniques became the template for generations of modern grant-making — as did his interest and attention to self-promotion.

Foundations can make their greatest contribution as a driver of change—not as a catalyst or funder.

Yet the terrible irony of Carnegie was his unceasing ambition to become even wealthier so that he could give away ever larger amounts of money. Taking advantage of business practices that are not available today — or even considered appropriate — he was ruthless in accumulating wealth by justifying the good he could do in distributing it. While today's wealthy are not nearly as rapacious as Carnegie and his fellow Gilded Age moguls, there is the continuing irony of how today's global economy is generating unparalleled levels of wealth, much of which is seeking new forms and types of philanthropic outlets to meet pressing social needs, while simultaneously creating a startlingly wide divergence between the extremely wealthy and everyone else.

 

The Foundation: A Great American Secret
Joel L. Fleishman
(PublicAffairs, 2007, 357 + xxiv pp, $27.95)

Warren Buffet's recent announcement that he would donate the bulk of his assets, some $31 billion, to the Bill and Melinda Gates Foundation captured public attention not only about the size of the resultant wealthiest foundation in the world, but also about his lack of interest in memorializing his generosity in perpetuity. Joel Fleishman's book identifies and explores many of the issues raised by Buffet's remarkable decision to "outsource" his philanthropy and, as such, is the most important current analysis of a poorly understood, but highly influential, sector of today's society — America's 68,000 foundations — and one central to the leadership and impact of the nonprofit sector overall.

Fleishman is in a unique role to comment knowledgeably, but critically, about U.S. foundations. Formerly President of Atlantic Philanthropic Service Company, the U.S. program staff of Atlantic Philanthropies, and before then responsible for Duke University's 1980s capital campaign, he now heads a foundation research center at Duke. Beyond his deep familiarity and respect for the field, he draws upon over 100 case studies and numerous interviews to lay out compelling evidence of the beneficial impacts of foundations, of which he argues there are many, as well as point out important shortcomings.

On the former, he discusses the three roles that foundations play — that of driver, partner and catalyst. He argues that it is in the active and directive role of driver, rather than the more passive role of catalyst or funder, that foundations can make their greatest contribution. He suggests, quite rightly, that foundations are "the operational secret" of the nonprofit (or "civic") sector, providing the primary source of start-up capital for new nonprofit organizations, nurturing them into self-sustainability and providing a continuing supply of social venture capital. He gives an overview of the breadth of American foundations, a brief history of foundation approaches and styles and twelve superb case studies (drawn from his larger pool of 100) of high-impact foundation initiatives, ranging from the transformation of American medical education by the Flexner Report to the green revolution to Sesame Street to a sustainable energy program in China.

On the latter, Fleishman observes that "many of today's foundations operate with an insulated culture that tolerates an inappropriate level of secrecy and even arrogance in their treatment of grant-seekers, grantreceivers, the wider civic sector and the public officials charged with oversight. This needs to change." After summarizing the ways in which he believes foundations go awry, he suggests a trenchant set of ways for foundations to increase the impact of their funding — primarily to be more transparent and accountable in their decision-making processes and results (both positive and negative), more strategic in deploying their resources and better-focused on problems ripe for solution.

If such voluntary efforts on the part of foundations to improve transparency and accountability are not taken up within a reasonable period of time, he suggests governmental action that would impose legal requirements to create a culture of transparency among foundations — tough-minded counsel that is surely both reasonable and appropriate in view of the growing number and increasing assets of American foundations.

As a final note, Fleishman offers three major trends in philanthropy in the 21st century: America's charitable giving will increase greatly; new forms and strategies for philanthropy will evolve in shapes and forms which cannot yet be fathomed; and venture philanthropy and social entrepreneurship will gradually come to dominate philanthropy in this century. Any leader who hopes to make a major foundation his or her partner would do well to understand Fleishman's underscoring the heightened expectations of these institutions for their own performance, and, consequently, for their grantees. Because foundations are being propelled both by external demands for greater accountability and internal pressure for increased effectiveness, those expectations are unlikely to diminish.

101 Mission Statements from Top Companies
Jeffrey Abrahams
(Ten Speed Press, 2007, 147+v pp., $14.955)

This succinct book tackles a big subject and amply demonstrates why it is so difficult to get mission statements right. In a brief opening section, Abrahams explains the purpose and intent of mission statements, as well as his recommended process for creating one. The heart of the book are 101 corporate mission statements of every conceivable type, from pseudo-historical epics (Ingersoll-Rand stressing the courage of its founders in leaving the buggy-whip industry) to pithy statements of governing values
Nonprofit organizations will quickly see how difficult it is to capture succinctly and compellingly their essential purpose and values in a simple statement.
(Amgen summing up its mission as "to serve patients") to the highly aspirational (Dreyer's Grand Ice Cream Holdings seeks "to become the pre-eminent ice cream company in the United States").

Abraham's examples demonstrate how difficult the corporate sector finds it to craft clear, well-phrased and relevant mission statements. Most of Abraham's examples are light on content but high on hopes, or as he puts it elsewhere in his volume, "writing can be hard work." Nonprofit organizations, which by definition are mission-driven, will quickly see from his book how difficult, but vital, it is to capture succinctly and compellingly their essential purpose and values in a simple statement. Abraham's book is thus a guide for nonprofits on how not to do it. Someone should edit a companion volume of illustrative mission statements for the nonprofit sector.

 

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