ASSOCIATION OF JUNIOR LEAGUES INTERNATIONAL
New York, New York

Analysis of the present situation and strategic position of Junior Leagues, with particular attention to membership in the United States and internationally
Design of a major initiative to strengthen the healthiness of Junior League affiliates and AJLI

n the summer of 2000, ANTHONY KNERR & ASSOCIATES was asked by the Board of the Association of Junior Leagues International (AJLI), the membership organization of almost 300 affiliate Junior Leagues in the US, Canada, Mexico and England, to help it understand its best possibilities for strategic growth both domestically and internationally. The assignment was subsequently broadened to focus on how best to strengthen the healthiness of both AJLI and its affiliate Junior Leagues.

Mary Harriman, a young woman with a strong social conscience, founded the first Junior League in 1901 in New York City by mobilizing other young women to work at a settlement house in lower Manhattan. The concept of voluntarism quickly spread to other cities throughout the United States, and an association of Junior Leagues was formed in 1921. Junior Leagues work together through a common mission of promoting voluntarism, developing the potential of women and improving communities through the effective action and leadership of trained volunteers.

Although the Junior League has high name recognition, vigorous brand identity and robust programming at the local level, its mission and focus have not been recently well understood, posing serious problems for membership development and leading to misconceptions about its culture and aims. Further, substantial changes in the role and opportunities of women over the past several decades presented significant opportunities and challenges.

On the basis of this analytic work, we recommended that AJLI establish a new set of standards for membership, designed to strengthen all affiliates, as well as undertake a peer-based accreditation process in which each
affiliate would be reviewed by several Junior League volunteer leaders every five years.

We first undertook a comprehensive analysis of membership trends by type of member and type of League and analyzed the reasons for recent experience. On the basis of a number of criteria developed in conjunction with the AJLI Board of Directors, we then studied eleven analogue organizations that are broadly similar to AJLI in mission, program, organization design and geographical scope. We delineated several characteristics common to the most robust of the analogue organizations and identified key conclusions and implications for the Junior League.

We also undertook detailed case studies of 15 Junior League affiliates chosen on the basis of a set of AJLI Board-approved criteria to be representative of all affiliates. From this analysis we distilled the key characteristics of healthy, or effective, local Junior Leagues. Paramount among these characteristics are clarity of mission, continuing excellent leadership and strategic thinking. Technology, we believe, will be an emerging central characteristic of healthy Leagues over the coming decade.

On the basis of this analytic work, we recommended that AJLI establish a new set of standards for membership, designed to strengthen all affiliates, as well as undertake a peer-based accreditation process in which each affiliate would be reviewed by several Junior League volunteer leaders every five years. The analytic work also provided the basis for recommendations about AJLI governance, the role of AJLI, best practices of local affiliates and communications. AJLI is in the process of implementing these recommendations.

We have worked closely with the President and AJLI Board and with the AJLI Executive Director and other senior staff on all aspects of the assignment.

This assignment underscores the lesson that successful repositioning requires rigorous analysis, thoughtful understanding of organizational culture, keen attention to process and cogent delineation of new approaches. With the further design and implementation of the peer-based accreditation process, the Junior League is embarking on a massive transformation that holds the potential for significantly strengthening its local chapters, delivering a higher quality of programs at the local, national and international levels and providing significant new opportunities for the leadership development of women.

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